Privacy Policy

At SJS Group, we respect your privacy and are committed to protecting your personal information.

• Information We Collect

We collect information to operate our business and improve your experience. This includes your name, email address, phone number, shipping address, payment details, and device and browsing information. This helps process orders, communicate with you, and tailor our services to your needs. We also monitor pages viewed, time spent on site, and referral sources.

• How We Use Your Information

Your information is used to process orders and deliver products to you. We also use the data to improve our website and services, ensure smooth transactions,  and optimise features. Communication of order updates and service notifications helps keep you informed about your purchases. You can sign up to receive promotional offers and marketing communications about new products, discounts and updates. Your information is safe with us and helps us better respond to inquiries.

• Payment Security

Payment details are processed through secure third-party payment gateways. We do not store your credit card information on our servers. By using these gateways, your payment information is handled with industry-standard security and encryption. Transactions are verified to prevent fraud while adhering to applicable laws and industry best practices.

• Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and track website usage. Cookies help us understand how you interact with our site, the pages you visit, and how often you return. Use the browser settings to manage cookies and opt out of certain categories of cookies.

• Data Protection

We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction. 

• Third-Party Services

We may share information with trusted partners such as payment processors, shipping companies, and analytics providers. These third parties assist with processing payments, delivering orders, and understanding site performance. We do not sell your personal data to unrelated third parties.

• Your Rights

You may request access to your personal data to review or modify inaccurate or incomplete data. Contact our support team using the contact methods provided on our site.

If you have any questions about our privacy practices or would like to exercise your rights, please contact us via email listed on our website. We may request verification of your identity before processing certain requests.

Note: This privacy policy is intended to reflect our current practices. We may update it from time to time to reflect changes in our operations or legal requirements. The revised policy will take effect as of the published date on our site.

Contact

For privacy concerns, send an email to  support@sjsgroup.ae